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We make it easy for you to learn more and get answers to your questions.
Interested in meeting with Mass Advantage? Our member navigators are available to support you. Our team will guide you through your plan benefits, address your questions, and explain extra benefits like dental, vision, over-the-counter (OTC), prepaid benefit card, hearing aid, prescription drug coverage, and more.
Contact our Member Navigators at 1-844-483-1444, Monday through Friday 8:00 AM – 5:00 PM
Mass Advantage is Worcester County’s local Medicare Advantage plan, designed with the help of UMass Memorial Health providers with their patients’ needs in mind. With headquarters in Worcester and a strong local network, we provide personalized care and support to enhance our members’ health and well-being.
Other providers are available in our network. For accomodating of persons with special needs at meetings, call toll-free (844) 554-0527 (TTY:711). All calls are answered by licensed agents. We can help with registering for a seminar or rescheduling due to inclement weather.
Worcester, MA 01606
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Central Mass Health LLC (DBA Mass Advantage), Copyright 2025
Call (844) 554-0527 (TTY:711)
Calls are answered by licensed agents
Hours of Operation
October 1 to March 31, 7 days a week from 8 am to 8 pm EST. April 1 to September 30, Monday through Friday from 8 am to 8 pm EST.
Last Updated 2/18/2025